Common Pitfalls
Enterprise Performance Management (EPM) projects are deceptively complex
Even when the big picture looks well defined, countless small (and not-so-small) issues can cascade into significant waste, delays, or even project failure. Below are some of the most common hidden traps — and how working with experts early helps you avoid them.
Common Pitfalls & Their Consequences
1. Unclear objectives, vague scope, or scope creep
When project goals aren’t clearly defined or measurable — such as “faster closing” or “better forecasts” without baseline metrics — it’s easy for the project to drift.
Stakeholders often add new requirements midstream, forcing rework, expanding timelines, and sometimes requiring major redesigns.
This leads to cost overruns, testing ambiguity, and in the worst cases, solutions that fail to deliver their intended value.
2. Poor stakeholder alignment and weak sponsorship
Conflicting priorities between finance, operations, and IT can stall decisions and dilute accountability.
Without strong executive sponsorship, critical tasks such as data cleanup, testing, and training are often deprioritized — undermining long-term success.
3. Deficient change and adoption management
People rarely resist technology — they resist change. If users don’t see the value or feel the new process adds work, they revert to old habits.
Inadequate training, missing role-based onboarding, and weak communication lead to low adoption and data entry errors.
If early reports contain inaccuracies, user trust declines quickly and the system may be abandoned.
4. Poor data quality, weak governance, and integration challenges
Legacy data often includes inconsistencies, duplicates, missing values, or incompatible structures. Importing it without cleansing creates unreliable results.
Integrating multiple systems (ERP, CRM, GL, and operational tools) exposes timing differences, definition conflicts, and complex reconciliation needs.
Failed or misaligned integrations result in inconsistent or outdated reports, eroding user confidence.
5. Over-customization and overly complex design
Trying to satisfy every user request or business nuance can lead to excessive customization.
Complex scripting, non-standard extensions, or overly aggressive architecture can make upgrades difficult and increase maintenance costs.
Small design decisions made early can multiply into large interdependencies that are expensive to fix later.
6. Underestimating maintenance and evolving business needs
Many organizations treat EPM as a one-time project. As business models evolve — new products, reorganizations, or regulatory changes — the system must adapt.
Without clear governance and a budget for updates, systems degrade, become slow, or deliver outdated results.
Heavy customization can make even small updates costly, further discouraging ongoing improvement.
7. Insufficient testing and validation
Skipping or compressing user acceptance testing (UAT), performance checks, or pilot phases often leads to surprises after go-live.
Without validating data volumes, edge cases, or concurrency, systems risk slow performance or incorrect results.
Fixing issues post-launch is far more expensive and disruptive — both financially and operationally.
Why working with EPM experts from day one reduces risk and cost
Bringing in experienced EPM specialists early provides far more than technical implementation — it givs you foresight and structure to avoid costly mistakes.
Informed planning and design: We help you define architecture, data models, integration points, and rollout phases that minimize interdependencies and rework.
Controlled scope and phased delivery: By prioritizing the right capabilities first, we prevent scope creep and maintain focus on measurable outcomes.
Data readiness and quality assurance: We ensure your data is audited, cleansed, and validated before it enters the system — creating trust from day one.
Built-in adoption and change management: Our approach includes structured training, early user engagement, and communication planning to secure long-term adoption.
Governance and sustainability: We establish clear ownership, maintenance plans, and governance frameworks to keep your EPM solution aligned with business evolution.
Through this structured approach, we reduce uncertainty, avoid expensive surprises, and ultimately lower both the implementation cost and the total cost of ownership — ensuring your EPM investment delivers measurable and lasting value.